Chattanooga Parking Network

Your vehicle has been booted

Pay your parking fees and boot fee to get a release code and remove the boot. Call 423-668-0135 to begin.

48 hours to pay before your vehicle is towed
24 hours to return the boot after release

Five steps to remove the boot

1

Call and pay

Call 423-668-0135 to pay your outstanding parking fees plus a $75 boot fee. Have a valid credit or debit card ready.

2

Get your release code

A receipt with your six-digit boot release code will be emailed to you right after payment.

3

Unlock the boot

Enter the six-digit code on the keypad attached to the boot.

4

Remove it from your wheel

Listen for a click — that means it's unlocked. Slide the bar free of your wheel and remove the boot.

5

Return the boot

Drop the boot in a Boot Return Box within 24 hours and follow the instructions posted on the box.

CPA Office — 1362 Market Street
CARTA Northshore Garage — 345 Frazier Avenue

Don't miss the 48-hour window

Unpaid fees after 48 hours mean your vehicle can be towed. You'll be responsible for towing and storage costs.

Don't remove the boot yourself

Only a valid release code can unlock it safely. You're responsible for any damage or loss to the boot.

Only use a Boot Return Box

Don't leave the boot anywhere else — additional fees apply if it isn't returned within 24 hours.

Questions or trouble with a release code? We're here to help.

Call 423-668-0135

Chattanooga Parking Network

My vehicle was towed

Vehicles that stay immobilized/booted for more than 48 consecutive hours are towed. Here's how to find your vehicle and get it back.

48 hours immobilized/booted before a vehicle is towed

Find out where your vehicle was taken

Contact the Chattanooga Parking Authority at 423-648-4031.

Procedure to get your vehicle released

1

Pay outstanding citations

Pay all outstanding parking citations in full, or set up a payment plan with the Chattanooga Parking Authority at 423-648-4031.

2

Get your release form

Once your citations are paid or a payment plan is set up, the Parking Authority will provide you a release form for the tow company.

3

Pay the tow company

Bring your release form to the tow company and pay the towing fee plus any additional storage fees to get your vehicle back.

Need help locating your vehicle or setting up a payment plan?

Call 423-648-4031